Returns & Exchanges
We want you to be completely satisfied with your unique home decor; if your handcrafted map or accessory isn't perfect, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and photos of the item to receive a return authorization and the correct return address.
Secure Packaging
Carefully pack your product in its original wooden packaging and protective foam to ensure it arrives back at our workshop without damage.
Shipping and Tracking
Ship the package using a trackable courier service and share the tracking number with us so we can monitor your return's progress.
Quality Inspection & Refund
Once our artisans inspect the returned item, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing